/Customer Support

Welcome to Palay Display Online

With your purchase of Palay Display products and/or services, you've come to expect satisfaction with your purchase. You also deserve to have expert support and advice only a phone call or e-mail away to ensure that whatever you buy from Palay Display appears and functions as described.

Simply select the type of support you're looking for to get the phone numbers, e-mail addresses and hours of operation you'll need to get your questions answered quickly by our in-house experts.

Thank you,
Palay Display Support Team


Customer Feedback

As a Palay Display customer, your feedback is very important to me. I would like to hear your comments. Help us be the best we can be...because there is always room for improvement.  Howard Palay - President

Phone: 1-866-419-0264
Feedback Form: Customer Feedback Form
Mail: Attn: Howard Palay - President
         Palay Display Industries, Inc.
         10901 Louisiana Ave S
         Bloomington, MN 55438


Sales Support

Need more information on showcases? Wondering about what slatwall is right for your project? Have a product, but do not know what would be the best way to display it in a retail environment?

Phone: 1-800-437-5377
E-mail: sales
Hours: Monday-Friday: 8am to 5:00pm (CST)
Hours: Saturday and Sunday: Closed
Online Chat Hours: Monday-Friday 8am to 5:00pm (CST)

Our Sales Team is here to answer all of your product questions, both before and after your purchase to make sure that you are satisfied.


Assembly Support

Received your product, but are missing some of the important assembly instructions? Started assembling the product but need clarification on the instructions? Put together the product but are missing a part?

Phone: 1-800-437-5377
E-mail: support
Hours: Monday-Friday: 8am to 5:00pm (CST)
Hours: Saturday and Sunday: Closed
Online Chat Hours: Monday-Friday 8am to 5:00pm (CST)

Our Assembly support experts are here to help you with your assembly questions.


Layout and Design Support

Need help making your store concepts into reality? Looking to have your store layout professionally designed? Need a custom fixture developed to your specifications? Want expert advice from conceptual drawings to implementation when it comes to seeing your retail environment come to reality the way you envisioned it?

Phone: 1-866-429-4026
E-mail: elements
Hours: Monday-Friday: 8am to 5:00pm (CST)
Hours: Saturday and Sunday: Closed
Online Chat Hours: Monday-Friday 8am to 5:00pm (CST)

Elements Layout and Design Support Team is here to assist you, in all phases of your decision making and implementation steps.


Customer Relations Support

Have a general questions about Palay Display Industries, Inc.? Want to talk about financing your fixtures or payment terms? Need to inquire about a return or refund?

Phone: 1-866-909-9878
E-mail: support contact
Hours: Monday-Friday: 8am to 5:00pm (CST)
Hours: Saturday and Sunday: Closed
Online Chat Hours: Monday-Friday 8am to 5:00pm (CST)

Contact our Customer Support Team to get the right answers, right away.